Patient Safety & Quality Specialist

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services.

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

St John WA is a trusted leader in delivering high-quality healthcare, committed to improving lives and fostering a culture of safety. We are looking for a passionate and driven Patient Safety & Quality Specialists to join our dedicated Patient Safety and Quality Team. Our team is at the forefront of ensuring the highest standards of care, fostering a culture of safety, and continuously enhancing practices to support our frontline teams in delivering exceptional patient outcomes.

As champions of patient safety, we focus on identifying and mitigating risks, learning from incidents, and implementing evidence-based strategies to improve outcomes. Through data analysis, audits, and collaboration with healthcare partners, we ensure our services remain safe, efficient, and aligned with the highest standards of care.

If you are motivated to make a meaningful impact on patient safety in a fast-paced and innovative environment, this challenging yet rewarding role is for you!

What you’ll do:

As a Patient Safety & Quality Specialist, you will:

• Implement and support the clinical governance framework approved by St John WA
• Develop and promote strategies that drive a culture of patient safety and quality across the organisation
• Oversee Clinical Incident reporting systems, ensuring timely reviews, analyses, and follow-up actions to reduce harm and prevent recurrence
• Monitor and analyse patient safety data, identifying trends to drive evidence-based improvements
• Provide education and training to team members on patient safety principles and reporting systems
• Ensure compliance with all relevant regulations and standards (e.g., National Safety & Quality Health Service Standards)
• Lead audits, quality reviews, and patient safety initiatives to ensure continual improvement
• Partner with the Quality Improvement team and collaborate with clinical and operational leaders to identify improvement areas and develop actionable plans to mitigate risks
• Build and maintain relationships with key external stakeholders to support patient safety and quality objectives
• Participate in multidisciplinary committees and working groups focused on patient safety, quality improvement, and risk management

What you’ll need:

Essential

• A degree in a relevant healthcare field (e.g., paramedicine, nursing, healthcare management, public health)
• Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA)
• Strong analytical skills, including the ability to interpret data and prepare reports with actionable insights
• Exceptional leadership, communication, and problem-solving skills

Desirable

• Postgraduate qualifications in a relevant field
• Demonstrated knowledge of National Safety & Quality Health Service Standards
• Experience leading change and fostering a culture of safety in complex clinical environments
• Proven understanding of patient safety, risk management practices, and quality standards

Are you ready to change lives?

If you’re passionate about patient safety and quality and have the expertise to excel in this role, we would love to hear from you!

To apply for this exciting opportunity please select "Apply Now".

Alternatively, if you have any questions, please contact Talent Sourcing Consultant Jenna Childs via email at careers@stjohnwa.com.au

Applications close on Tuesday 29 April 2025 at 6pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John