Communications Officer

It takes a special person to change lives as a St John WA Communications Officer. If you're ready for a challenge and the opportunity to make a real difference to the people you talk to then register your interest today.

 

Available opportunities

First Aid Training

First Aid Training

Knowing first aid is a vital skill and we actively encourage all employees to learn it. Statistics indicate that 80% of cardiac arrests occur in the home and that for each minute CPR is not administered, a patient’s survival rate decreases by 10%.

All employees are offered a complementary HLTAID003 Provide first aid course every three years, which is conducted at a St John Ambulance WA training centre. Immediate family members living at the same address as the employee are also entitled to one free course every three years.

Health and wellbeing

Health and wellbeing

As one of the largest medical providers in WA, St John understands the importance of a healthy and active lifestyle. To ensure a healthy workforce, St John offers a Health and Wellbeing benefit valued at $550 to eligible staff (pro-rata for part-time employees) to help towards covering the cost of ongoing memberships such as health clubs, gyms, pilates and yoga classes. Health programs such as Quit Now or Weight Watchers are also covered by the benefit as is leasing certain sporting equipment (e.g. treadmills, cross trainers).

Superannuation

Superannuation

When we retire we all hope to have enough money to afford a comfortable lifestyle. For most of us this will come from our superannuation funds. As an added incentive to save, any employee who makes an extra 5% contribution to their superannuation fund (in addition to St John’s contribution) will receive an additional 1.5% top up based upon their ordinary earnings (excludes overtime and penalties).

Discounts on First Aid Kits and Equipment

Discounts on First Aid Kits and Equipment

No home or car is complete without a St John first aid kit. They contain all the necessary supplies and equipment needed in the event of a mishap. St John allows employees to purchase first aid kits and equipment at heavily discounted prices.

Salary Packaging

Salary Packaging

We’ll help you maximise your income. Salary packaging is one of the most popular benefits our employees enjoy. Salary packaging can substantially increase your take-home pay. Salary packaging allows you to allocate a portion of your annual pay towards expenses before it is taxed, resulting in more money in your pocket.

Discounts on Health Insurance

Discounts on Health Insurance

Health insurance provides valuable peace of mind against those unforeseen circumstances.

To encourage our people to obtain private health insurance, St John has partnered with select insurance providers who are able to provide a substantial discount on insurance premiums.

Free Ambulance Cover

Free Ambulance Cover

As recognition of the hard work our employees contribute to the organisation, St John waives any fees associated with ambulance transport within Western Australia. The benefit also covers partners and dependent children, and there is no limit to how many times you can use the service.

Our Communications Officers sit within our “000” Call Centre which operates 24 hours a day, seven days a week in our Belmont State Office.

The Centre is responsible for receiving all ambulance emergency (000) and non-emergency calls made within Western Australia. The role of our Communications Officers is to deliver pre-arrival instructions, including first aid advice, prior to the arrival of an ambulance.

Duties and responsibilities

  • Receiving urgent and non-urgent telephone calls for ambulance attendance
  • Provide pre Ambulance arrival Instructions to the caller, who maybe experiencing distress
  • Ensure a high level of customer service and attention is delivered to the customer and the call is well managed

Continuing Education Program

Communications Officers will undertake a yearly Continuing Education Program where they will learn and consolidate new and existing skills and experiences

Communications Officer FAQ

The process all applicants undertake ensures we employ Communications Officers of the highest standard, and who share the same ethos and values. Please download the Information Pack to see the stages involved for the recruitment of our Communications Officers.

The ordinary hours of duty shall be an average of 42 per week, worked in a series of shifts arranged in a roster. The roster is organised in an 8 day cycle running DDNNXXXX where D=11.5 hour day shift, N=12 hour night shift and X=day off.

  • Strong verbal communication skills.
  • Ability to remain calm, compassionate and professional while taking control of situations.
  • Ability to actively listen and multi-skill.
  • Strong working knowledge of computer systems and proficient keyboard skills, including speed and accuracy.


Being a Communications Officer is not just a job, it's a calling!

Current Opportunities

Category

Category

Employment Type

Employment Type

City

City

Communications Officer

  • Belmont, WA, Australia, 6104
  • Communications Officer
  • Permanent - Full Time

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference in your community?

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