Patient and Community Transport Services Medic
Make a meaningful difference in the lives of Western Australians as a Medic with St John WA’s Patient and Community Transport Services (PACTS) team.

First Aid Training
First Aid Training
Knowing first aid is a vital skill and we actively encourage all employees to learn it. Statistics indicate that 80% of cardiac arrests occur in the home and that for each minute CPR is not administered, a patient’s survival rate decreases by 10%.
All employees are offered a complementary HLTAID011 Provide first aid course every three years, which is conducted at a St John Ambulance WA training centre. Immediate family members living at the same address as the employee are also entitled to one free course every three years.
Health and wellbeing
Health and wellbeing
As one of the largest medical providers in WA, St John understands the importance of a healthy and active lifestyle. To ensure a healthy workforce, St John offers a Health and Wellbeing benefit valued at $550 to eligible staff (pro-rata for part-time employees) to help towards covering the cost of ongoing memberships such as health clubs, gyms, pilates and yoga classes. Health programs such as Quit Now or Weight Watchers are also covered by the benefit as is leasing certain sporting equipment (e.g. treadmills, cross trainers).
Superannuation
Superannuation
When we retire we all hope to have enough money to afford a comfortable lifestyle. For most of us this will come from our superannuation funds. As an added incentive to save, any employee who makes an extra 5% contribution to their superannuation fund (in addition to St John’s contribution) will receive an additional 1.5% top up based upon their ordinary earnings (excludes overtime and penalties).
Discounts on First Aid Kits and Equipment
Discounts on First Aid Kits and Equipment
No home or car is complete without a St John first aid kit. They contain all the necessary supplies and equipment needed in the event of a mishap. St John allows employees to purchase first aid kits and equipment at heavily discounted prices.
Salary Packaging
Salary Packaging
We’ll help you maximise your income. Salary packaging is one of the most popular benefits our employees enjoy. Salary packaging can substantially increase your take-home pay. Salary packaging allows you to allocate a portion of your annual pay towards expenses before it is taxed, resulting in more money in your pocket.
Discounts on Health Insurance
Discounts on Health Insurance
Health insurance provides valuable peace of mind against those unforeseen circumstances.
To encourage our people to obtain private health insurance, St John has partnered with select insurance providers who are able to provide a substantial discount on insurance premiums.
Free Ambulance Cover
Free Ambulance Cover
As recognition of the hard work our employees contribute to the organisation, St John waives any fees associated with ambulance transport within Western Australia. The benefit also covers partners and dependent children, and there is no limit to how many times you can use the service.
Become a Medic with Patient and Community Transport Services
PACTS is a dedicated team providing safe, compassionate and high-quality care to low- and medium-acuity patients while transporting them between hospitals, medical centres, community facilities and private residences.
St John WA provides a strong education, mentoring and development environment, giving Medics the opportunity to grow their clinical capability and progress their careers. You’ll also enjoy the pride of belonging to a team that plays an important role in the community.
As a Medic with PACTS, you will:
- Assess and care for patients within your scope of practice.
- Provide safe, patient-centred care before and during transport.
- Complete accurate patient records and clinical handovers.
- Communicate with patients, families, carers and healthcare professionals.
- Maintain clinical equipment, vehicles and medication supplies.
- Recognise when additional clinical support is required.
- Work collaboratively with Transport Officers, Medics and the wider PACTS team.
This is a non-emergency patient transport role, with opportunities to respond to 000 calls where appropriate.
Who is elegible to apply?
To be eligible to apply for a Medic position, you must be an Australian Citizen or Permanent Resident of Australia and eligible for full-time, ongoing employment.
You must also:
- Have completed a degree in Paramedicine from an AHPRA-approved course provider or recognised international education provider.
- Professional registration with the Paramedicine Board of Australia with no restrictions.
- Successfully complete the medical and fitness assessment. These assessments assess your physical and psychological ability to meet the inherent requirements of the role.
- Possess, as a minimum, a current, unrestricted WA ‘C’ or ‘CA’ Class Driver’s Licence and have a good driving history. Probationary drivers will not be considered.
- A loss of licence, any serious traffic convictions in the last four years, or an accumulation of more than six demerit points, will result in an unsuccessful application.
- Demonstrate a clear criminal record; a National Police Clearance, including a traffic convictions and infringements report, is required as part of the recruitment process.
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Frequently Asked Questions
Depending on the role you are applying for, we maintain a flexible working from home policy.