District Support Lead

Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years’ experience, the culture at St John WA is underpinned by a strong team spirit and camaraderie with employees and volunteers working together to change lives.  This powerful sense of belonging makes St John WA a place where our people are proud to work.

A job to be proud of supporting the Goldfields community:

The District Support Lead is a new role responsible for providing effective leadership to non-operational team members within the district, ensuring the administration function across the district are effective, efficient and of the highest possible quality.

This is a permanent full-time role based in Kalgoorlie in the Goldfields District Office working 37.5 hours per week. The role is reporting into the District Operations Manager (DOM), Rural and Remote Operations, and works as part of a dedicated and closeknit team supporting approx. 200 volunteers and 25 staff throughout the Goldfields District. The Goldfields District is the largest ambulance district in the world geographically.

This is a new position with the ability to shape the role for success. You will be directly responsible for managing District Support Coordinators and District Administration Officers throughout the region, ensuring the district support functions are managed in an efficient and effective manner. You will occasionally travel within the region (in the company pool car). The Goldfields District Office is a welcoming and supportive team environment where everyone is encouraged to thrive.

What you’ll do:

• Foster a high-performing team culture, ensuring team members have the knowledge, skills and abilities to achieve personal and performance objectives.
• Lead a team of Administration officers throughout the district office and sub centres to ensure effective and efficient administration practices are met.
• Support the District Operations Manager to develop regional, district, and local level strategic partnerships with Health Service providers in the region
• Support the District Operations Manager to develop and maintain strong relationships with commercial sectors to enhance and develop commercial opportunities
• Leverage organisational support and resources to assist sub centres in their efforts to recruit and retain volunteers effectively this includes leading locally based reward and recognition activities.
• Provide support to the DOM to oversee the functions of human resources, administration, financial management, and performance development within the region
• Establish a culture of autonomy and independence at sub centre committees while offering a high level of support

What you’ll need:

• Strong verbal and written communication skills
• Ability to think strategically
• Financial performance and business management basic knowledge
• Intermediate to advanced level of competency in Microsoft Office Suites
• Excellent problem-solving skills
• Ability to demonstrate initiative
• Effective time management and planning skills
• Experience in operations and logistics
• Demonstrated leadership and management experience
• Demonstrated ability to work with a remote based team
• Good sense of humour for a fun working environment
• Desirable:
  • Knowledge of St John Ambulance operations and procedures
  • Knowledge of an emergency services environment
  • Experience working with volunteers
  • Qualifications Essential:
    • Current C class driver’s license

What’s in it for you?

The successful candidate will join a community focused, Not For Profit organisation within a positive and professional team along with:

• Corporate Uniform
• Salary Packaging Options – This allows you to allocate a portion of your annual pay towards expenses before it is taxed, resulting in more money in your pocket.
• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Competitive Remuneration Package
• Free Emergency Ambulance Cover
• Free First Aid Training

To apply for this exciting opportunity please select "Apply Now", application must include an up-to-date Resume

Alternatively, if you have any questions please contact Careers on (08) 9334 1436 or via email at careers@stjohnwa.com.au

Applications close on Tuesday 17th of June 2025 at 6pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John