Mental Health Co-Response Administration Coordinator

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?  

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.

A job to be proud of:

Are you passionate about mental health and looking to provide vital admin support to teams making a positive impact?

We are seeking a Mental Health Co-Response Administration Coordinator to join our Clinical and Operational Excellence team in Belmont on a full-time, fixed-term contract with the possibility of extension

Reporting to the Complex Care Manager, you will provide administrative support to the wider team and coordinate initiatives and project associated with development and maintenance.

What you’ll do:

• Undertake the maintenance of records and databases associated with the Mental Health Co-Response team, including the maintenance of training calendars, rosters, and asset and research registries
• Act as a central point of queries for internal and external customers concerning Mental Health Co-Response
• Ensure documentation and content on the internal web page is up-to-date, and create new documents for publication
• Assist with the preparation of monthly reports
• Conduct research activities to assist in the delivery of department projects and initiatives
• Assist with elements of meetings from scheduling, reviewing relevant documentation, preparing briefing notes and minute taking
• Providing ad hoc support to senior managers when required

What you’ll need:

• Experience working in an Administration Role
• Exceptional phone manner, customer service skills and experience dealing with phone enquiries
• High level of communication and interpersonal skills
• Excellent attention to detail
• The ability to multitask and prioritise competing priorities
• Competency using Microsoft Office software (Excel, Word, Outlook)
• Logical problem-solving abilities and ability to think and react quickly to challenges

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness bonus (Pro-rata)
• 17.5% annual leave loading
• Corporate uniform
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Passang Dema – Talent Sourcing Consultant at passang.dema@stjohnwa.com.au

Applications close on Sunday 20th July 2025 at 6:00pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John. St John may begin the shortlisting process prior to the closing date.