Senior Enterprise Network Engineer

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.   

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

As a Senior Enterprise Network Engineer at St John WA, you are responsible for providing expertise within Digital Services supporting the team in planning, installing, configuring, maintaining, and optimising all IT and OT Network Technology hardware, software, and communication links, ensuring minimal downtime. You will also support to diagnose, resolve, and document hardware and software issues, providing end-user support as needed. These responsibilities are essential for maintaining the operational integrity of St John’s IT and Emergency Service Infrastructure, ensuring that end users have the necessary tools to perform their jobs effectively.

This position is a permanent full-time position and will be located at the Belmont office.

What you’ll do:

• Collaborates with the architectural group to understand functional needs and illustrates how different technological options can impact strategic decisions.
• Assist with Design of technical systems that incorporate software defined solutions. (CISCO ACI, SD-A and SD-WAN)
• Participate in hands-on delivery where necessary, ensuring robust, scalable, and efficient technology solutions.
• Continually review and analyse the effectiveness and efficiency of existing systems and processes.
• Collaborate with project teams to ensure alignment with architectural standards and guidelines and proactively identify when adjustments to the enterprise architecture are required to accommodate new needs or technologies.
• Recommend and drive strategic technical improvements, identifying opportunities for innovation and leading the implementation of enhancements that improves systems, processes, and overall performance.
• Provide technical support for the successful adoption of new network solutions, ensuring smooth integration and effective utilisation across the organisation to maximise the benefits of digital transformation.
• Provide expertise as a CISCO enterprise networking SME to inform and guide the development of the technology roadmap, including ACI, SD-A, and SD-WAN solutions.
• Perform maintenance and system upgrades including service packs, patches, hot fixes, and security configurations across our CISCO Product Suite.

What you’ll need:

• Previous experience working on both IT and OT environments.
• Experience in the technical delivery of projects and influencing senior level management and key stakeholders.
• Good problem solving and organisational skills.
• Proven capability to guide the transition from legacy systems to modern, agile platforms, enhancing efficiency and business agility.
• Ability to adapt and remain resilient under pressure.
• Proficiency in configuring and managing network wireless solutions, including Wi-Fi deployment and optimisation, as well as voice solutions such as VoIP/unified communications platforms.

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• Access to salary packaging of up to $18,550 on a wide range of expenses, including mortgage or rent, meals and entertainment, holiday accommodation, and everyday living costs – helping you make the most of your take-home pay
• 17.5% leave loading
• Two additional days of annual leave per year
• $550 Health and Wellness reimbursement
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now".

Alternatively, if you have any questions, please contact Lena Lee via email at Lena.Lee@stjohnwa.com.au

Applications close on 30 July at 6.00pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.