Outsourced Officer

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years of experience, the culture at St John WA is underpinned by a strong team spirit, camaraderie and the collaboration of employees and volunteers working together to change lives, while creating a powerful sense of belonging, where our people want to work.

This combined with over 2800 permanent team members, 6000 volunteer team members and annual revenues of $500 million, makes St John WA the industry leader in the provision of pre-hospital care and related products in Western Australia. Each year we attend in excess of 275,000 people across the state, treat 350,000 patients at our primary health centres and teach over 330,000 people life -saving first aid skills.

A Job to be proud of:

 You will assist in arranging the outsourcing maintenance of vehicles to third party service centres. The role will also provide support to regional St John’s centres that outsource their maintenance and coordinate St John’s motor vehicle accident claims.

What you’ll do:

• Coordinate the maintenance of vehicles & equipment undertaken by third-party service centres
• Organise the booking of services and the delivery of the vehicle to and from the service centre.
• Ensure St John WA Motor Vehicle Accident claims are processed with the insurer in an accurate and timely manner.
• Ensure all Motor Vehicle Accident claims are tracked and recorded into a centralised folder.
• Work closely with internal stakeholders that relate to any Motor Vehicle Accident claims.
• Liaising with external stakeholders to ensure ambulances are repaired in a timely manner.
• Ensure all paperwork for the insurer is accurate, signed, dated and completed before sending to the insurer.
• Ensure the Fleet Management System is updated with all the work undertaken on the vehicles by the service centre.
• Maintain a registry of all Motor Vehicle Accident claims made and settled through the insurer.
• Ensure fuel card allocation is correct and up to date.
• Maintain a registry of all Motor Vehicle Accident claims made and settled through the Insurer. .
• Ensure fuel card allocation is correct and up to date.

What you’ll need:

• Background in corporate, health, community or commercial based sectors
• Good problem solving and organisational skills.
• Ability to multitask, prioritise, and coordinate personal time management, ensuring seamless workflow even in high-pressure situations.
• Demonstrated experience in motor vehicle claims, insurance, fleet, maintenance or equipment (highly desirable)
• C Class drivers’ license
• Cert IV in Business Administration highly (desirable).

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first-aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and a resume.

Alternatively, if you have any questions please contact Jenna Childs, Talent Sourcing Consultant via email – careers@stjohnwa.com.au

Applications close Monday 22nd September 2025 at 6:00 PM.

St John WA is committed to creating an inclusive environment that provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John