Receptionist – Fleet and Radio’

Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?

A Job to be proud of:

As the first point of contact for our stakeholders, you'll play a key role in creating a welcoming environment while providing efficient administrative and front-desk support for our Fleet, Radio and Equipment department.

The Fleet, Radio, and Equipment Department at St John WA plays a critical role in ensuring the operational readiness and safety of the organization’s statewide vehicle fleet. Comprising a dedicated team of 30 skilled professionals, the department is responsible for managing over 1,000 ambulances and transport vehicles across Western Australia.

Their responsibilities include the full fit-out of vehicles with essential medical and emergency equipment, the installation and maintenance of advanced radio communication systems to support real-time coordination, and the integration of other vital technologies. The team also oversees routine servicing, mechanical repairs, and preventative maintenance to ensure vehicles & medical equipment remain reliable and compliant with safety standards.

You will create a welcoming and warm experience for all the department’s stakeholders and assist with coordination and administration support as required. The role is working 8am – 4pm at 5 Cowcher Place, Belmont within a friendly and supportive team working across a variety of interesting tasks.

What you’ll do:

• Greet and welcome stakeholders in a courteous and professional manner
• Answer and direct phone calls to the appropriate department or individual
• Manage the Fleet, Radio & Equipment front desk and waiting area
• Maintain Fleet, Radio & Equipment data records to an appropriate standard
• Schedule appointments and manage the departments’ appointment calendar
• Support the department leadership team with the processing of invoices and maintain a tracker of department expenditure
• Maintain a tidy and organised reception area

What you’ll need:

• Proven experience in receptionist, administrative, or customer-facing roles, ideally within a fleet or logistics environment
• Excellent communication skills, both verbal and written, with a professional and approachable manner
• Strong organisational skills and keen attention to detail, especially when handling vehicle records, bookings, and documentation
• Ability to manage multiple tasks efficiently in a dynamic, fast-paced setting
• Confident using Microsoft Office and other fleet management or scheduling systems
• Experience in processing invoices, reconciling accounts, and supporting basic financial administration

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Corporate uniform
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first-aid training
• Free Parking

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and a resume.

Alternatively, if you have any questions please contact Jenna Childs, Talent Sourcing Consultant via email – careers@stjohnwa.com.au

Applications close Thursday 16th of October at 6:00 PM.

About St John WA

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most. 

St John WA is committed to creating an inclusive environment that provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John