Senior Business Intelligence Analyst

Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most. 

A Job to be proud of:

The Data Science and Analytics team at St John WA uses data analysis and visualisation tools to help the organisation make informed decisions to better serve the community.

This role reports to either the Manager Strategic Analytics or Manager Operational Analytics (depending on assigned priorities) and is based at our State Office in Belmont.

The broader Data Science and Analytics team operates as an in-house consulting function for analysis and decision support services, translating business problems into:

• Analysis;
• Automated information products;
• Advanced analytics and data science services; and/or
• Advice and recommendations.

Current team members have diverse backgrounds with qualifications including physics, mathematics, engineering, health, psychology and business, and have previously worked across the government, private, academic, consulting, and defence sectors.

An exciting opportunity is now available for one Senior Business Intelligence Analyst to join the team. This is a permanent full-time position.

Applications are encouraged from professionals in the data analysis or business intelligence industry, or related industries and seeking a career pivot, who are keen to contribute their skills and experience to a community focussed organisation.

What you’ll do:

You will be part of a highly capable, motivated and collegial team. As a Senior Business Intelligence Analyst, you will enable decision making through data analysis, reporting products, and advice on data and statistical matters. 

In a typical day you might:

• Meet with senior managers to understand a decision they need your help to make.
• Engage domain experts to understand the business process and how real-world actions are recorded in front-end systems.
• Identify, extract, analyse, and visualise relevant data, and then present your results and recommendations via an easy-to-understand report, infographic, or interactive dashboard.
• Proactively troubleshoot and problem solve any issues that arise.
• Document and coach other team members on what you’ve learnt about business processes, data sources, and definitions.
• Use project management skills to organise and plan your approach.

What you’ll need:

Successful candidates will demonstrate:

• Natural or learned critical thinking skills,
• Gratification working with complex data sets to identify insights,
• Strong written and verbal communication skills with an ability to engage and influence key stakeholders,
• Excellent attention to detail,
• Strong planning skills,
• Ability to work both autonomously and in a team environment,
• Ability to conceptualise and articulate complex concepts to non-domain experts, and
• Strong analytical skills with the ability to translate business needs into reporting solutions.

It is also beneficial (but not necessary) if you have:

• Knowledge of database and business intelligence concepts;
• Exposure or experience in common industry tools such as Power BI, and SQL Server Management Studio, as well as coding or query languages; and
• Exposure or experience with project management methodologies e.g. PRINCE 2, PMBOK, Agile or similar.

Qualifications:

• Tertiary qualification in a quantitative subject (such as mathematics, business, science, engineering, or information technology) or professional experience in a relevant field.

What’s in it for you?

• $550 health and wellness allowance
• 17.5% annual leave loading
• Salary packaging options
• Two additional leave days per year
• Flexible working hours
• Option to work from home one day per week (after probation)
• Free first aid training and ambulance cover
• Free onsite parking

To apply:

Applications must include a comprehensive CV, and a cover letter of no more than two (2) pages, that clearly outlines:

• Why this opportunity interests you and your motivation to apply;
• An example of when you have needed to communicate complex, technical information to someone without domain expertise; and
• An example of a project or task you have undertaken that involved analysing data to make recommendations or inform decision making.

For further information about the role please contact Talent Sourcing Specialist Katherine Park via 08 9334 8273 or Katherine.Park@stjohnwa.com.au

Applications close Sunday 22nd June 2025 at 6:00pm

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.