Graduate Insights Analyst

Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?  

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products across 17 different services.

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

The Data Science and Analytics team at St John WA use data analysis and visualisation tools to help the organisation make informed decisions to better serve the WA community.  

Current team members have diverse backgrounds with qualifications including physics, mathematics, engineering, health, psychology and business, and have previously worked across the government, private, academic, consulting, and defence sectors. 

An exciting opportunity is available for a graduate or junior level analyst to join the team. This is a permanent full-time position based in Belmont. 

Applications are encouraged from recent graduates looking to start a career in analytics, as well as early career analysts keen to develop their skills.  

What you’ll do:

Your job will be to help senior leaders and frontline staff solve problems and make better informed decisions by analysing and visualising data. In doing so you’ll have a direct impact on the delivery of life saving ambulance services, urgent care, and first aid training across WA. 

This is a diverse role in which you’ll work with stakeholders, business processes, and complex data sets spanning operational, financial, workforce, and contractual domains. In doing so, you’ll use a range of business intelligence and analytics frameworks and tools. 

You will be part of a highly capable, motivated and collegial team, which works collaboratively with internal and external stakeholders to provide high quality services to St John WA and the community. 

In a typical day you might: 

• Meet with internal stakeholders to understand a challenge or opportunity they need your help to address 
• Engage domain experts to understand the business process and how real-world actions are recorded in front-end systems 
• Identify, extract, analyse, and visualise relevant data, and then present your results and recommendations via an easy-to-understand report. 
• Proactively troubleshoot and problem solve any issues that arise 
• Document and coach other team members on what you’ve learnt about business processes, data sources, and definitions 

You will have strong support from management and the broader team, with ongoing training and coaching provided across all aspects of the role and the opportunity to develop both technical and business skills. 

What you’ll need:

The key attributes to succeed in this role are excellent critical thinking skills and attention to detail.  The successful candidate will be someone who enjoys working with complex data sets to identify insights, while at the same time engaging with stakeholders to understanding their business and effectively communicate results to inform real-world decisions. 

More broadly, successful candidates will demonstrate: 

• Excellent critical thinking skills 
• Strong analytical skills, a quantitative mindset, and ability to work with large and complex data sets 
• Strong written and verbal communication skills including the ability to explain complex concepts clearly 
• Excellent attention to detail and strong planning skills 
• Ability to work both autonomously and in a team environment 

It is also beneficial (but not necessary) if you have:  

• Knowledge of database and analytics concepts 
• Exposure or experience in common industry tools such as Excel and Power BI, as well as coding or query languages such as SQL 

The required qualifications: 

Tertiary qualification(s) in a quantitative subject (such as mathematics, business, science, engineering or data analytics) or comparable professional experience in a relevant field

What’s in it for you?

The successful candidate will be offered a supportive and engaging working environment within a positive and professional team, along with: 

• Salary packaging options 
• 17.5% annual leave loading 
• $550 Health and Wellness reimbursement 
• Flexible working hours 
• Option to work from home one day per week (after probation) 
• Two additional leave days per year 
• Free first aid training and emergency ambulance cover 

To apply for this exciting opportunity please select "Apply Now". Applications must include a comprehensive CV and a cover letter of no more than two (2) pages, that clearly outlines:  

• Why this opportunity interests you and your motivation to apply  
• An example of when you have needed to communicate complex, technical information to someone without domain expertise  
• An example of when you have analysed data to make a recommendation or provide insight 
• Please also upload your University academic transcript (if relevant)

Alternatively, if you have any questions, please contact Careers at careers@stjohnwa.com.au

Applications close on Tuesday 11th of November 2025 at 6:00 PM.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.

St John may begin the shortlisting process prior to the closing date.

 Insights Analyst. PD.pdf