Operations Leave Scheduler

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.   

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

The Operations Leave Scheduler – Operations is responsible for responding to all operational leave queries for the emergency stream. Leave queries may include but not limited to parental leave, annual leave, long service leave and others leave types. This position requires collaboration with the Workforce Scheduling team to ensure that operational leave is appropriately scheduled and managed.

This role is a permanent full-time position working from Monday to Friday 8.30am to 4.30pm based at our head office in Belmont.

What you’ll do:

• Ensure operation leave queries are responded to within three business days of being received
• Provide information and advice to operations team members around leave
• Ensuring leave information is entered accurately and efficiently to the CHRIS 21 Payroll system
• Provide leave reports for operational leadership teams that may include excessive annual/ long service leave and the monitoring of excessive book offs
• Provide advice and recommend strategies to operational leadership teams in reducing excessive leave liability
• Collaborate with Workforce Scheduling team to ensure operational leave is appropriately scheduled and managed
• Escalate complex leave queries to line manager for guidance and support
• Inform, notify and keep line manager up to date of complex leave matters that have been left unresolved for more than seven business days

What you’ll need:

• Knowledge of systems, tools and process within the ambit of this position
• Good problem solving and organisational skills
• High attention to detail
• Excellent communication skills both written and verbal
• Able to work under pressure and to deadlines
• Proficient in MS Office suite
• Knowledge of awards and enterprise agreements

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now".

Alternatively, if you have any questions please contact Lena Lee via email at careers@stjohnwa.com.au

Applications close on Monday 1st September 2025 at 6pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John