Patient Records Clerk

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?  

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

A job to be proud of:

An exciting opportunity has arisen for a motivated and detail orientated individual to join our Finance Department as our Patient Records Clerk. This is a casual opportunity to cover a leave period for 5 weeks.  This integral position involves the processing and entering of patient record forms into the accounting system.

What you’ll do:

• Identify the correct debtor to receive an account for ambulance transport to ensure that each individual patient care record is charged to the person responsible for the ambulance transport invoice.

• Review each patient care record to determine where billing is appropriate i.e Identifying sensitive Cases    

• Check patient care records for errors and omissions then input the correct information to ensure the accuracy of record information 

• Input case sheet data into the database in a timely manner. Kpi’s are set.

• Reverse and recharge accounts rejected by debtors and correct any errors .

• Resolve and respond to email queries relating to accounts as required.
• Completed monthly invoicing to major debtors for example WA Police, Insurance Commission of WA and Metro and Country Hospitals.

What you’ll need:

• Strong administration and organisational skills with prior experience in a similar capacity being highly regarded but not essential.
• Superior attention to detail and accuracy
• A health and/or customer service background would be advantageous.
• A self-starter attitude with the ability to work autonomously and manage independent workload.

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• Flexible working arrangements
• $550 health and wellness reimbursement
• 17.5% leave loading
• 2 additional leave days per annum
• Corporate uniform
• Salary packaging options
• Free ambulance coverage
• Free first aid training

Are your ready to change lives?

To apply for this exciting opportunity please select “Apply Now”. Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Jenna Childs on jenna.childs@stjohnwa.com.au.

Applications close on Friday 31st October at 6:00pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

St John reserves the right to select a shortlist from the applications received prior to closing date. The selection process employed will be at the discretion of St John

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John