Senior Medical Receptionist

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years' experience, the culture at St John WA is underpinned by a strong team spirit and camaraderie with employees and volunteers working together to change lives. This powerful sense of belonging makes St John WA a place where our people are proud to work.

St John Health operates primary health clinics across the metro area located in Armadale/Kelmscott, Midland, Cockburn, Cannington, Joondalup and Osborne Park. These facilities are state of the art and offer a range of combined health solutions including GP, Urgent Care and Dental, along with allied services and x-ray/imaging facilities. We also operate a rural GP clinic in Kambalda.

Be part of an exciting journey with St John Medical and Urgent Care and work for an iconic Western Australian organisation committed to changing lives and making a difference to your community.

The Role:

We are seeking an experienced Senior Medical Receptionist on a Part-time Basis. You will be based in our Joondalup clinic but will be required on occasion to travel to Osborne Park and Midland and support the smooth running of the St John Health clinics by working efficiently, effectively and on occasion autonomously, in line with high quality processes and procedures which are designed to ensure the provision of a consistent level of service to Patients, Doctors and Clients. 

The successful candidate will bring proven experience in a Health Care/GP setting, along with a strong commitment to providing high-quality administrative support within a healthcare environment.

Senior Medical Receptionist Roster:

Monday: 5.00pm - 10.00pm

Friday: 5.00pm - 10.00pm

Saturday: 11.30am - 10.00pm

What you will be doing:

• Taking bookings for patients using Best Practice software
• Processing Patient Paperwork (Faxing/Scanning and emailing Documents)
• Rescheduling Patient appointments
• Answering multiple busy phone lines
• Billings and accounts (HICAPS and EFTPOS)
• Adhoc Administration Tasks
• Staff supervision

You will have:

• Previous experience in a busy medical reception role
• Staff management experience
• Best Practice software experience
• Professional presentation and attitude
• Genuine interest in helping people
• Ability to multi-task and prioritise in a busy environment
• Strong verbal and written communication skills
• Full working rights in Australia
• Provide a current Police Clearance

What we can offer you:

• Competitive hourly rate
• Penalty rates
• Salary packaging (more money in your pocket)
• 17.5% leave loading
• Corporate uniform
• Retail discounts
• Free parking on site
• Free Ambulance cover
• Free First Aid training
• Private health insurance discounts (HBF, Medibank, Emergency Services Health)
• Training provided
• Supportive Team
• Job satisfaction

What you need to do now:

We would love to hear from you so please click APPLY NOW or feel free to contact Caroline Perez on 08 9334 8277 for a confidential chat. Please stipulate in your cover letter or resume which role you are applying for. Quality healthcare starts with St John Medical and we look forward to welcoming you to our team.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John and may commence prior to the closing date.

Please note that St John are not engaging recruitment agency applications for this position.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.