People Experience Coordinator

Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:  

• 327,243 people through first aid training, education and engagement,  
• 413,647 people who received care close to where they live and work,  
• 468,462 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

As the People Experience Coordinator you will be responsible for coordinating and supporting the delivery of Heritage, Award and Recognition activities. You will provide administrative and ceremonial support to the WA Commandery, under the Order of St John, working in partnership with the Director of Ceremonies, the GCEO, and Commandery Lieutenant. This position may also assist the People Experience Partners with administrative support. Reporting into the People Experience Manager, you will work 22.5 hours per week based in our Belmont office within a passionate and dedicated team.

What you’ll do:

• Collect and assess information to determine the eligibility of recipients based on award eligibility criteria, including Australian Honours and the Order of St. John WA Commandery
• Assist in the preparation of nomination material and coordination across business units for award and recognition programs
• Provide administrative support to the People Experience Partners to assist with coordination, documentation, and general administrative requirements across key projects and initiatives
• Offer an advisory service to St John WA staff and volunteers regarding heritage, recognition opportunities, and upcoming events
• Collaborate with the Corporate Events team prior to all ceremonies, providing pertinent information, feedback, and engaging in discussions on award-related matters.
• Communicate with award nominators and editing award nominations, citations, and correspondence to ensure compliance with necessary standards.
• Coordinate with external stakeholders and suppliers to facilitate the procurement of goods and handle inquiries related to awards.
• Attend and provide assistance at all heritage and recognition ceremonies.
• Support the Heritage Centre and its volunteers by providing administrative assistance.
• Aid in providing St. John regalia, such as flags and prayers, to the families of recently deceased Members of the Order of St John
• Participate in any heritage-related engagements as needed.
• Collaborate with the Heritage Librarian to utilise heritage information for organisational purposes, such as responding to public, national, and international heritage inquiries.
• Maintain communication with the Australian Priory regarding relevant Order matters.
• Assisting applicant individuals and sub-committees with preparation of nominations and coordination across St John WA business units for all members.
• May be required to attend ceremonial events outside of regular working hours, where appropriate and in alignment with operational needs.

What you’ll need:

• Strong attention to detail, accuracy, and the ability to work autonomously and as a team.
• High level of proficiency in Microsoft Office, including Word, Outlook, and Excel.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with a diverse range of stakeholders.
• Good problem solving and organisational skills.
• Sound literacy, numeracy, and grammatical skills.
• Demonstrated ability to analyse information, adhere to guidelines, and prioritise workload effectively.
• Knowledge of St John WA, Australian Honours, and/or Order of St John. (desirable, not essential)
• Availability to attend ceremonial events outside of regular working hours.
• Demonstrated previous experience in administrative environment.
• Previous experience in an Awards and Recognition or an event setting. (desirable, not essential)
• Hold a current WA Drivers license – C class
• Cert 3 in Business Studies (desirable, not essential)

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• Health and Wellness reimbursement
• 17.5% annual leave loading
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

To apply for this exciting opportunity please select "Apply Now", applications must include an up-to-date CV and Cover letter (maximum of one page) addressing the below questions:

• What is your motivation in applying for the People Experience Coordinator with St John WA?
• Can you please outline a situation where you worked with a diverse group of people with a range of perspectives.

If you have any questions, please contact Katherine Park on (08) 9334 8273 or via email at careers@stjohnwa.com.au

Applications close on Tuesday 16th of December 2025 at 6pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John