RTO Lead (Governance, Compliance and Quality)

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

About the Role:

The RTO Lead is responsible for providing operational leadership of St John WA’s RTO governance, compliance and quality systems to ensure ongoing alignment to the VET Quality Framework, regulatory requirements, and internal policies. This role leads the day to-day management of RTO obligations, oversees compliance reporting and audit readiness, maintains core RTO documentation and systems, and builds capability across the training and delivery functions.

What You’ll Do:

• Lead the day‑to‑day RTO compliance function, ensuring alignment with the VET Quality Framework and relevant legislation.
• Manage the RTO compliance calendar, overseeing priorities, deadlines and workload across compliance, administration and LMS activities.
• Build strong relationships across training design, delivery and operational teams to support consistent and compliant practices.
• Identify and address compliance risks, coordinate timely responses, and escalate significant issues to the Head of Training Design and Governance.
• Develop, review and maintain Training and Assessment Strategies (TAS), and lead validation, moderation and continuous improvement activities.
• Oversee internal and external audit readiness, including scheduling, evidence preparation, stakeholder coordination and closing out findings.
• Maintain and enhance the RTO quality management system, ensuring documentation, policies and registers are current, controlled and accessible.
• Ensure accurate and timely compliance reporting, analyse quality data to identify trends and improvement opportunities, and provide recommendations to the Head of Department.

What You’ll Need:

• TAE40116 Certificate IV in Training and Assessment (or equivalent)
• 5 years’ experience in an RTO compliance, quality and governance role, including responsibility for day to day compliance operations, audit coordination and continuous improvement.
• Current professional development in VET compliance, quality systems, validation and audit readiness (desirable)

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Ready to Apply?

To be considered for this opportunity, please click Apply Now. You will need to complete the online application form and submit the following:

1. Up to date CV detailing key experiences and work history.

Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted.

Applications that do not include both a cover letter and resume may not be considered.

Alternatively, if you have any questions, please contact Careers on (08) 9334 1436 or via email at careers@stjohnwa.com.au

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.