Critical Care Administration Officer

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

About the Role:

We are currently seeking a Critical Care Administration Officer to join our Clinical and Operational Excellence team on a permanent part-time basis working 30 hours a week.

Reporting to the Critical Care Manager, you will provide administrative support to the wider team and coordinate activities for initiatives and undertake projects associated with the ongoing development and maintenance of the Critical Care Portfolio.

What You’ll Do:

• Undertake the maintenance of records and databases associated with the Critical Care Paramedic team, including the maintenance of training calendars, rosters, and asset and research registries
• Act as a central point of queries for internal and external customers concerning Critical Care
• Ensure documentation and content on the internal web page is up-to-date, and create new documents for publication
• Assist with the preparation of monthly reports
• Conduct research activities to assist in the delivery of department projects and initiatives
• Assist with elements of meetings from scheduling, agendas, reviewing relevant documentation, preparing briefing notes and minute taking
• Providing ad hoc support to senior managers when required

What You’ll Need:

• Experience working in an Administration Role
• Exceptional phone manner, customer service skills and experience dealing with phone enquiries
• High level of communication and interpersonal skills
• Excellent attention to detail
• The ability to multitask and prioritise competing priorities
• Competency using Microsoft Office software (Excel, Word, Outlook)
• Logical problem-solving abilities and ability to think and react quickly to challenges

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Ready to Apply?

To be considered for this opportunity, please click Apply Now. You will need to complete the online application form and submit the following:

1. Up to date CV detailing key experiences and work history.
2. Cover letter addressing relevant experience and skills.

(Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted.

Applications that do not include both a cover letter and resume may not be considered.

Alternatively, if you have any questions, please contact Careers on (08) 9334 1436 or via email at careers@stjohnwa.com.au

Applications close on Wednesday 29th July at 6pm.

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.