Identity Access Management Analyst

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

About the Role:

We are looking for an Identity Access Management (IAM) Analyst to join our Digital Services department on a 1-year Fixed Term Full Time basis.

Supporting identity governance activities, including user access management, access reviews, and day to day IAM operations, while also contributing to IAM projects and continuous improvement initiatives. Working in close collaboration with the IAM Specialist and the broader Cyber Security team, the role helps ensure that appropriate access controls are in place to meet security, compliance, and operational requirements.

What You’ll Do:

• Support day-to-day Identity and Access Management (IAM) operations, ensuring secure and efficient user access.
• Manage the full Joiner, Mover, and Leaver (JML) lifecycle, including user provisioning, modifications, suspensions, and deprovisioning.
• Investigate and resolve IAM incidents and service requests, escalating risks and issues where required.
• Assist with role-based access management (RBAC), maintaining access roles and supporting access model improvements.
• Support user access reviews, certification activities, audits, reporting, and evidence collection to meet compliance requirements.
• Assist with the implementation, administration, and ongoing operation of IAM and Identity Governance solutions.
• Develop and maintain IAM documentation, processes, procedures, and standards while identifying opportunities for continuous improvement.
• Collaborate with Digital Services and business stakeholders to deliver secure access outcomes and complete manual access administration when required.

Click here for the full Position Description (Insert PD)  Identity Access Management Analyst PD - 2026.pdf

What You’ll Need:

• Minimum 2 years’ experience in Information Technology or Cyber Security in a corporate setting.
• Tertiary qualifications or certification in Information Technology of Cyber Security are highly desirable.
• Knowledge of Identity & Access Management (IAM), including Active Directory, Microsoft Entra ID, Microsoft 365, and ITSM tools such as ServiceNow.
• Strong analytical, problem-solving, and communication skills, with excellent attention to detail and the ability to work collaboratively in a team environment.
• Ability to manage competing priorities, follow established processes, and build effective relationships with both technical and non-technical stakeholders.
• A willingness to develop IAM and Cyber Security expertise; experience with Identity Governance & Administration (IGA), access reviews, and identity lifecycle management is highly regarded.

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Ready to Apply?

To be considered for this opportunity, please click Apply Now. You will need to complete the online application form and must include a detailed cover letter outlining your motivations for this position and resume.

Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted. Applications that do not include both a cover letter and resume may not be considered.

Alternatively, if you have any questions, please contact Talent Sourcing on careers@stjohnwa.com.au 

Applications close on Thursday 30th July 2026 at 6:00pm

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices. 

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.