Receptionist - Fleet & Radio

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

The Fleet, Radio, and Equipment Department at St John WA plays a critical role in ensuring the operational readiness and safety of the organization’s statewide vehicle fleet. Comprising a dedicated team of 30 skilled professionals, the department is responsible for managing over 1,000 ambulances and transport vehicles across Western Australia.

Their responsibilities include the full fit-out of vehicles with essential medical and emergency equipment, the installation and maintenance of advanced radio communication systems to support real-time coordination, and the integration of other vital technologies. The team also oversees routine servicing, mechanical repairs, and preventative maintenance to ensure vehicles & medical equipment remain reliable and compliant with safety standards.

About the Role:

We are looking for a receptionist to join our State Control and Logistics department on a permanent full-time basis. As the first point of contact for our stakeholders, you'll play a key role in creating a welcoming environment while providing efficient administrative and front-desk support for our Fleet, Radio and Equipment department. The role is based at 5 Cowcher Place, Belmont, Monday to Friday with working hours of 8:00 am to 4:00 pm. You'll be part of a friendly and supportive team, working across a variety of interesting tasks.

What You’ll Do:

• Greet and welcome stakeholders in a courteous and professional manner
• Answer and direct phone calls to the appropriate department or individual
• Manage the Fleet, Radio & Equipment front desk and waiting area
• Maintain Fleet, Radio & Equipment data records to an appropriate standard
• Schedule appointments and manage the departments’ appointment calendar
• Support the department leadership team with the processing of invoices and maintain a tracker of department expenditure
• Maintain a tidy and organised reception area

Click here for the full Position Description ( Receptionist - Admin Officer - PD 2025.pdf)

What You’ll Need:

• Proven experience in receptionist, administrative, or customer-facing roles, ideally within a fleet or logistics environment
• Excellent communication skills, both verbal and written, with a professional and approachable manner
• Strong organisational skills and keen attention to detail, especially when handling vehicle records, bookings, and documentation
• Ability to manage multiple tasks efficiently in a dynamic, fast-paced setting
• Confident using Microsoft Office and other fleet management or scheduling systems
• Experience in processing invoices, reconciling accounts, and supporting basic financial administration

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Ready to Apply?

To be considered for this opportunity, please click Apply Now. You will need to complete the online application form and submit the following:

1. Up to date CV detailing key experiences and work history.
2. Cover letter addressing relevant experience, skills and Selection Criteria questions outlined below (submissions should be limited to a two-page word document):

• What is your motivation for applying for the Receptionist – Fleet and Radio position?

Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted.

Applications that do not include both a cover letter and resume may not be considered.

Alternatively, if you have any questions, please contact Careers via email at careers@stjohnwa.com.au.

Applications close on Friday 31st July 2026 at 6pm.

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.