Event Services Officer - Event Health Services

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

A job to be proud of:

As an Event Health Officer you will be responsible for coordinating staff and volunteer deployment at public events to ensure customer needs and expectations are met and to enhance the reputation of St John WA as premier pre-hospital health service provider. This is a Permanent Full Time position 37.5 hours a week, Monday to Friday 8.30am – 4.30am based in Belmont.

What you’ll do:

• Ensure adequate volunteer resources are available to ensure customers’ needs and expectations are effectively met
• Ensure all operational aspects of EHS adhere to SJA policies, procedures and guidelines
• Ensure SJA is not exposed to risk by ensuring all events are provided with adequate volunteer resources
• Maintain and monitor key stakeholder relationships to ensure positive engagement and outcomes
• Disseminate timely and relevant information to ensure volunteers have sufficient information to perform their roles at events
• Allocate EHS fleet appropriately to ensure efficient service delivery
• Assist, support and facilitate organisational change and other initiatives in accordance with the organisation’s Strategic Plan, vision and philosophy
• Monitor and review performance outcomes and provide feedback to the Event Services Team

What you’ll need:

• Intermediate level of Microsoft Office Suite and Social Media Skills
• Demonstrated ability to organise time and prioritise workload to ensure customer expectations are achieved
• Possess the ability work to as part of a small team in an open and friendly style and work within a team environment
• Possess excellent writing and communication skills
• Demonstrated ability to address issues using problem solving skills
• Demonstrated ability to utilise resources efficiently
• Demonstrated ability to adapt to and utilise corporate information systems and MS Office applications to an intermediate level

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now".

Alternatively, if you have any questions, please contact Careers on (08) 9334 1436 or via email at careers@stjohnwa.com.au

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John