Outsourced Officer

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

The Fleet, Radio, and Equipment Department at St John WA plays a critical role in ensuring the operational readiness and safety of the organization’s statewide vehicle fleet. Comprising a dedicated team of 30 skilled professionals, the department is responsible for managing over 1,000 ambulances and transport vehicles across Western Australia.

Their responsibilities include the full fit-out of vehicles with essential medical and emergency equipment, the installation and maintenance of advanced radio communication systems to support real-time coordination, and the integration of other vital technologies. The team also oversees routine servicing, mechanical repairs, and preventative maintenance to ensure vehicles & medical equipment remain reliable and compliant with safety standard

About the Role:

You will assist in arranging the outsourcing maintenance of vehicles to third party service centres. The role will also provide support to regional St John’s centres that outsource their maintenance and coordinate St John’s motor vehicle accident claims.

What You’ll Do:

• Coordinate the maintenance of vehicles & equipment undertaken by third-party service centres
• Organise the booking of services and the delivery of the vehicle to and from the service centre.
• Ensure St John WA Motor Vehicle Accident claims are processed with the insurer in an accurate and timely manner.
• Ensure all Motor Vehicle Accident claims are tracked and recorded into a centralised folder.
• Work closely with internal stakeholders that relate to any Motor Vehicle Accident claims.
• Liaising with external stakeholders to ensure ambulances are repaired in a timely manner.
• Ensure all paperwork for the insurer is accurate, signed, dated and completed before sending to the insurer.
• Ensure the Fleet Management System is updated with all the work undertaken on the vehicles by the service centre.
• Maintain a registry of all Motor Vehicle Accident claims made and settled through the insurer.

What You’ll Need:

• Background in corporate, health, community or commercial based sectors
• Good problem solving and organisational skills.
• Ability to multitask, prioritise, and coordinate personal time management, ensuring seamless workflow even in high-pressure situations.
• Demonstrated experience in motor vehicle claims, insurance, fleet, maintenance or equipment (highly desirable)
• C Class drivers’ license
• Cert IV in Business Administration (highly desirable).

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Ready to Apply?

To be considered for this opportunity, please click Apply Now. You will need to complete the online application form and submit the following:

1. Up to date CV detailing key experiences and work history.
2. Cover letter addressing relevant experience and skills

Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted.

Applications that do not include both a cover letter and resume may not be considered.

Alternatively, if you have any questions, please contact Careers via email at careers@stjohnwa.com.au

Applications close on 10 February 2026 at 12:00pm.

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.