Patient & Community Transport Support Partner

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

About the Role:

As the Administration Support Partner - Patient and Community Transport Services (PCTS) you will provide department coordination, team support and administration across the department to the General Manager and Leadership team. This is a full-time permanent position based at our Belmont State Office, reporting to the General Manager - PCTS. You’ll be part of a highly skilled, committed and collaborative team that together provide crucial and highly valued services to the WA community.

What You’ll Do:

• Work collaboratively with the General Manager to ensure department activities and Key Performance Indicators (KPI’s) are achieved in a timely manner.
• Identify department or business risks that could impact KPIs and inform General Manager to support them in mitigating the risks.
• Collate reports and data
• Organise department meetings for the leadership team, ensuring they are aware of the agenda prior to attendance, taking minutes and documenting actions.
• Support the planning, coordination and delivery of any departmental projects, working collaboratively with both team members and stakeholders.
• Support financial administration by processing invoices, maintaining expenditure trackers, and assisting with budget monitoring.
• Implement improved administrative processes and systems to increase efficiency and optimise leadership time.
• Provide business and administration support to all aspects of the department. This may include but is not limited to;
  • Finding and booking meeting rooms.
  • Collaborate with internal teams to organise flights, transport and accommodation for department.
  • Organizing events and activities

What You’ll Need:

• Background in corporate, health, community or commercial based sectors (preferred)
• Ability to prioritise tasks and manage time effectively in a fast-paced environment.
• Knowledge of systems, tools and process within the ambit of this position.
• Good problem solving and organisational skills.
• Strong accuracy and attention to detail, with demonstrated analytical skills.
• Excellent communication skills both written and verbal.
• Experience with diary management and the coordination of meetings, bookings, and preparing correspondence.
• High levels of professionalism, integrity and discretion.
• Advanced skills in Microsoft Office suites (particularly Word, Excel, Outlook and SharePoint)
• Strong work ethic and highly self-motivated with an ability to prioritise tasks to meet deadlines.
• Ability to adapt to an ever-changing environment an able to learn new programs and processes.
• Diploma of Business Administration and/or extensive administrative experience (desired)

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Corporate uniform
• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Ready to Apply?

To be considered for this opportunity, please click Apply Now. You will need to complete the online application form and submit the following:

1. Up to date CV detailing key experiences and work history.
2. Completed Cover Letter addressing relevant experience, skills and motivation for applying (submissions should be limited to a 1-page word document):

Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted.

Applications that do not include both a cover letter and resume may not be considered.

Alternatively, if you have any questions, please contact Careers on (08) 9334 8273 or via email at careers@stjohnwa.com.au

Applications close on 13th of October at 12 noon.

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.