Mental Health Co-Response Administration Coordinator

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

About the Role:

We are looking for a Mental Health Co-Response Administration Coordinator to join our Clinical and Operational Excellence team in Belmont on a Full-time, Fixed-term contract (30th June 2027) with the possibility of extension

Reporting to the Complex Care Manager, you will provide administrative support to the wider team and coordinate initiatives and project associated with development and maintenance.

What You’ll Do:

• Undertake the maintenance of records and databases associated with the Mental Health Co-Response team, including the maintenance of training calendars, rosters, and asset and research registries
• Act as a central point of queries for internal and external customers concerning Mental Health Co-Response
• Ensure documentation and content on the internal web page is up-to-date, and create new documents for publication
• Assist with the preparation of monthly reports
• Conduct research activities to assist in the delivery of department projects and initiatives
• Assist with elements of meetings from scheduling, reviewing relevant documentation, preparing briefing notes and minute taking
• Providing ad hoc support to senior managers when required

Click here for the full Position Description:  Mental Health Co-Response Administration Coordinator - Position Description.pdf

What You’ll Need:

• Experience working in an Administration Role
• Exceptional phone manner, customer service skills and experience dealing with phone enquiries
• High level of communication and interpersonal skills
• Excellent attention to detail
• The ability to multitask and prioritise competing priorities
• Competency using Microsoft Office software (Excel, Word, Outlook)
• Logical problem-solving abilities and ability to think and react quickly to challenges

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Ready to Apply?

To be considered for this opportunity, please click Apply Now. You will need to complete the online application form and must include a detailed cover letter outlining your motivations for this position and resume.

Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted. Applications that do not include both a cover letter and resume may not be considered.

Alternatively, if you have any questions, please contact Talent Sourcing on careers@stjohnwa.com.au 

Applications close on Wednesday 7th October at 6pm.

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.