Volunteer Administration Officer

Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

Are you passionate about supporting volunteers and making a difference in your community?

We are seeking a dedicated Volunteer Administration Officer to play a key role in assisting with the onboarding, engagement, recognition, and management of volunteers within our Youth and Community Engagement team.

This permanent part-time role involves working 15 hours per week every Thursday and Friday, providing essential administrative support, coordinating volunteer schedules for events, and ensuring clear communication and documentation of all volunteer activities.

What you’ll do:

• Organising training sessions, professional development opportunities, and social events for volunteers
• Schedule community events and roster volunteers to ensure adequate coverage
• Gather event details from clients and create event confirmations for volunteer teams
• Support volunteer onboarding by retrieving records, enrolling them in training, and tracking probation periods
• Maintain and update the volunteer tracking database, ensuring qualifications and records are current
• Record volunteer hours and generate reports as required
• Assist in planning and coordinating training, professional development, and social activities for volunteers
• Support Academy leader engagement and assist in implementing academy programs
• Communicate with volunteers regarding event opportunities and ensure roster fulfillment
• Assist with marketing and communications, including social media and newsletters
• Respond to participant and stakeholder inquiries professionally and promptly
• Attending a volunteer training session every two months from 6-8 PM on Thursday nights.

What you’ll need:

• Experience working with volunteers (essential)
• A valid Working with Children Card (essential) or willing to get one 
• Strong problem-solving and organisational skills
• High attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• High proficiency with Microsoft Office Suite

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Passang Dema – Talent Sourcing Consultant at passang.dema@stjohnwa.com.au

Applications close Friday 11th April at 6:00pm

St John WA is committed to the safety and wellbeing of children in our programs and services, adopting a proactive, zero-tolerance approach to child abuse. We ensure a secure, supportive environment where children’s voices are heard and valued. Our team is rigorously screened, trained, and supervised to uphold the highest safety standards, with a focus on cultural safety for First Nations, diverse, and disabled children. Concerns are addressed seriously, with clear reporting pathways.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John